This is how we live our values and deliver a superior client experience every day:

We think about everything from our clients’ perspective first.

We price based on consensus with our clients of the value of the work, rather than hours worked. We call this ‘CIE Consensus™’.

We spot opportunities to make our clients’ lives easier, then we help our clients action them.

We spot opportunities to partner with our clients on new and innovative approaches and we action them.

We challenge ourselves to do things differently and share at least one thing we have done differently every quarter.

We’re prepared to give things a go even if we’re not sure how it will turn out.

We are open to new ideas and think “how could it work if?” rather than “it won’t work because”.

We seek feedback on our work, asking “how did we do?” at the end of matters.

We don’t have silos, we collaborate with each other to deliver the best result to our clients.

We empower our lawyers to become the best they can be through:

  • taking them to client meetings
  • encouraging independent business development
  • investing in their skills development
  • empowering them to work on their own, but having our doors open at all times to assist them.

We review progress against plans every quarter and hold ourselves and each other accountable for moving our strategy forward.

We value action over talk.

We value learning from mistakes over inaction.

We value decency above all else.

Find us Open map

Level 11 Como Office Tower
644 Chapel Street
South Yarra VIC 3141
+61 3 9948 2470
Liability limited by a scheme approved under Professional Standards Legislation