The consumer products
law firm
We’re the law firm consumer product businesses come to for large projects and day-to-day advice.
A talented
bunch
We’re a streamlined team
that’s big on experience
About
We combine legal expertise and genuine industry insight with a practical, decent approach. We take our work seriously, but have fun along the way.
28
people
40+
morning teas (we like cake!)
3006
our Southbank home
50+
years working in-house
lifecycle
With you for
the journey
Standing shoulder-to-shoulder, we advise you on the everyday issues that make your business tick, from bringing exciting new ideas to life, to navigating the challenges when things go wrong.
Navigate each lifecyle icon below to find out more about how we help our clients at every stage of their journey.
Lifecycle
With you for the journey
R&D is an ongoing commitment for successful businesses. Our IP, commercial contracts and human resources experts advise on ways to maximise the value of intellectual assets while ensuring they are protected, now and in the future.
From facilities to I.T., supply chain management to workplace health and safety, running effective manufacturing sites is a complex business. We understand what it takes to manage a successful manufacturing operation and work with our clients every step of the way to help them achieve their aims.
In an increasingly complex communications environment, balancing legislative compliance with achieving maximum cut-through from promotional activities is a constant challenge. Our commercial team has a wealth of experience in advising the marketing departments of major international brands on how to get this balance right.
Often the unsung hero of business strategy, an effective approach to distribution can make the difference between success and failure. We advise on domestic and international distribution frameworks, with a particular expertise in franchising and retail networks.
With a greater number of retail sales channels, comes increasing complexity. In an environment where consumer purchasing behavior has changed significantly, we deploy a range of skills in technology law, commercial contracts, HR Law and real estate, to help ensure our clients’ ‘clicks’ and ‘bricks’ retail operations are a success.
Customer experience is an essential part of the success of any consumer business. We help clients establish frameworks that anticipate and address issues to avoid a crisis. When problems do occur with customers, we manage the situation pragmatically and constructively, knowing that we can deploy a robust approach to disputes, if they occur.
The ideal solution for every day legal work
Our team becomes your team, handling everything from routine legal tasks to providing a sounding board for your senior executives, all for a predictable monthly fee.
Why us
We were looking for a more decent way to practice law without compromising on quality work. Our four values sum it up: strive, unite, care and clarify.
Find out more about CIE life
Latest updates
The Good Guys in Trouble: ACCC Cracks Down on Misleading and Deceptive Conduct Again
The Australian Competition and Consumer Commission (ACCC) is taking action against JB Hi-Fi’s household appliance chain The Good Guys for allegedly misleading consumers about its store credit and ‘StoreCash’ promotions, and failing to provide store credit to eligible customers.
24 July 2024
Explainer: The ACCC’s new designated complaints function
Our Explainer provides the key things you need to know about the ACCC’s new designated complaints function.
4 July 2024
The future of personal property securities: What lies ahead?
The Federal Government plans to make significant changes to Australia's personal property securities law to remove complexity. While changes to the PPSS are not yet in law, businesses and individuals should prepare now by proactively considering the impact of these reforms.
1 July 2024
Get in touch today
Get in touch
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