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The Australian Competition and Consumer Commission (ACCC) is taking action against JB Hi-Fi’s household appliance chain The Good Guys for allegedly misleading consumers about its store credit and ‘StoreCash’ promotions, and failing to provide store credit to eligible customers.

Our Explainer provides the key things you need to know about the ACCC’s new designated complaints function.

The Federal Government plans to make significant changes to Australia's personal property securities law to remove complexity. While changes to the PPSS are not yet in law, businesses and individuals should prepare now by proactively considering the impact of these reforms.

The Fair Go for Consumers and Small Business Act 2024 has set up a new system for handling major complaints.

The Personal Property Securities Act (or PPSA as it’s known) has been around since 2009. It has been updated several times since enactment and decisions on certain legal cases have referenced the PPSA, so we thought it was about time we gave you an update on this important legislation.

We hope that your year is off to an enjoyable and productive start. 2024 is well and truly underway and we’ve hit the ground running with a myriad of engaging projects and ventures.