With you for the journey

Episode 7: ‘The Golden Hour’ with Allan Briggs and Robert Hadler


For the seventh episode of Legally Consumed, our co-hosts delved into the world of cybersecurity – a critical topic for consumer products companies as so many hold sensitive data. We spoke to Crisis Management expert Allan Briggs and seasoned corporate communications adviser and board member Robert Hadler. As the CEO and Founder of Crisis Shield, a crisis management firm, Allan’s experience managing public relations for Victoria Police and Victoria State Emergency Services gives him the ability to handle situations where there is no margin for error.

Robert is a career executive with a foundation as a policy advisor and in corporate affairs. He has a proven track record in crisis management and reputation strategies with roles at multiple FMCG and retail organisations including Coles, Goodman Fielder and NAB. He has also served as a board member for various organisations, advising best practice communications strategies and stakeholder engagement.

This episode explores the particular issues that holding customer data raises, including the importance of preparing for a cyber attack. It also highlights the crucial importance of an organisation-wide approach to navigating critical incidents. With Optus, Medibank and Latitude as examples, both guests stress the value of having the crisis management team and business continuity plan in place and co-ordinated, to ensure your business is doing its best to protect customers and other stakeholders, should the worst happen.

If you are interested in how to prepare your business for a critical incident or want to learn more about the importance of managing communications during high-profile crises, then this podcast is for you.

If you would like to provide feedback on this episode or have any questions for CIE Legal, please reach out to us below:

LinkedIn: https://www.linkedin.com/company/cie-legal/
Instagram: https://www.instagram.com/cielegal/
Email: info@cielegal.com.au

This content is provided for reference only and may not be current on the date of access. It does not constitute legal advice and should not be relied upon as such.
Related News
The Golden Hour with Allan Briggs and Robert Hadler

The Golden Hour with Allan Briggs and Robert Hadler

In the latest episode of Legally Consumed, we had the pleasure of hosting Robert Hadler and Allan Briggs to discuss the importance of cybersecurity with a focus on sensitive customer data. Allan, also known as ‘The Crisis Guy’, is the founder and CEO of Crisis Shield, a crisis management firm. Robert has over 40 years’ experience as a senior advisor at board and executive levels, and is a trusted authority in crisis management.
30 October 2023
Latest Podcast
Episode 06: “It’s like Netflix but for your car”: Switching Lanes with Desmond Hang

Episode 6: ‘It’s like Netflix but for your car’ – Switching Lanes with Desmond Hang

For our sixth episode, our Legally Consumed co-hosts switched lanes and explored the vehicle subscription model offered by Carbar, an automotive technology start-up disrupting the traditional Australian vehicle usage model. Joining us for this episode is Desmond Hang, CEO and Co-Founder of Carbar, who shares how his passion for technology and cars is steering the automotive industry in a new direction.
Episode 5: ‘From Pasture to Pour: Unleashing the Milky Marvels of Australia’ with Jared Pereira

Episode 5: ‘From Pasture to Pour: Unleashing the Milky Marvels of Australia’ with Jared Pereira

In this episode of Legally Consumed, our CIE Legal co-hosts were joined by special guest Jared Pereira. They looked into how Fonterra are tackling climate change with creative solutions, the legalities surrounding the dairy industry and the impacts of the emerging market of plant-based milks on the dairy industry.

For our recent
articles and insights,
visit our

Scroll to Top
How can we help you?