Privacy and data

We help organisations use data with confidence, balancing innovation and commercial opportunity with privacy compliance and risk management.

Data is central to how organisations grow, compete and engage with customers. Used well, it can deliver sharper insights, better services and new commercial opportunities. Used poorly, it can quickly create privacy, cyber, compliance and reputational risk.

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Our privacy team is passionate about supporting clients to use data confidently, unlocking its value while managing the legal, regulatory and stakeholder expectations that come with it.

Led by four partners with deep privacy expertise and experience, our team spots issues, designs and embeds privacy compliance frameworks, and supports major incident and regulatory action responses. We make the complex straightforward, and deliver clear advice that legal and commercial teams can action with confidence.

Our expertise

Our work spans proactive privacy enablement and reactive response, including:

Responding to incidents, requests, complaints, and regulatory investigations

  • data breaches
  • NDB assessments
  • OAIC engagement, complaints, access/correction requests, communications and lessons learned
  • ACMA engagement (investigations, complaints, representation and negotiation)

Contracting, data sharing and third parties

  • SaaS
  • outsourcing
  • data sharing
  • vendor due diligence
  • privacy/security terms and risk allocation

Privacy strategy, governance and uplift

  • privacy audits
  • governance frameworks, policies, training, maturity reviews
  • remediation roadmaps.

Privacy by design and data use

  • privacy by design
  • PIAs
  • data mapping
  • consent, transparency, analytics, AI and emerging data uses

Communications and marketing

  • privacy notices
  • collection statements
  • direct marketing
  • marketing consents
  • Spam Act compliance
  • preference management
  • fair data use

Privacy strategy, governance and uplift

  • privacy audits
  • governance frameworks, policies, training, maturity reviews
  • remediation roadmaps.

Privacy by design and data use

  • privacy by design
  • PIAs
  • data mapping
  • consent, transparency, analytics, AI and emerging data uses

Communications and marketing

  • privacy notices
  • collection statements
  • direct marketing
  • marketing consents
  • Spam Act compliance
  • preference management
  • fair data use

Contracting, data sharing and third parties

  • SaaS
  • outsourcing
  • data sharing
  • vendor due diligence
  • privacy/security terms and risk allocation

Responding to incidents, requests, complaints, and regulatory investigations

  • data breaches
  • NDB assessments
  • OAIC engagement, complaints, access/correction requests, communications and lessons learned
  • ACMA engagement (investigations, complaints, representation and negotiation)

Key contacts

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